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Solar and Energy Storage Program Transition Form

If you are a customer on an existing solar program, please fill out the form below if you would like to transition to the new Smart Renewable Energy (or Smart DER) program.

Please note that:

Net Energy Metering (NEM) / NEM+ plus customers are not affected by this transition.
Customers currently participating in Customer Grid-Supply (CGS), CGS+ and Smart Export will be required to transition starting Oct. 1, 2024, or within seven years (with a 6-month grace period) from original contract start date (whichever date is later).
Customers currently participating in Customer Self-Supply or the Standard Interconnection Agreement (SIA) are not required to transition but have the option to.
Customers who transition to the Smart Renewable Energy Export program will be required to have an advanced meter.
After submitting this form, you will be transitioned to the Customer Renewable Energy Program at the start of your next billing period if you have had an advanced meter with good connection for the past 30 days

Please submit an application online through our Customer Installation Tool found on our website instead if any of the following applies:

You are currently not participating in a solar and/or battery storage program, but would like to participate in the new Smart Renewable Energy and/or Bring Your Own Device Plus (BYOD Plus) program.
You are currently participating in an export program (Customer Grid Supply, Customer Grid Supply Plus, or Smart Export) and would like to transition to the new non-export Smart DER program.
You are currently participating in a non-export program (Customer Self Supply or Standard Interconnection Agreement) and would like to transition to the new export Smart DER program.

Program Information

* Please select customer type: Residential Commercial

* Please select the solar program you are currently on:

Customer Information

* Full Name / Business Name:

* Email Address:

* Service Address:

Service Address 2:

* City:

* State:

* ZIP:

* Account Number:

If you were advised by your solar contractor and would like them to receive a copy of this form please enter their email address below.

Contractor's Email Address (optional):

* I am the electric account holder and understand the information I have provided will be used to assist in my potential transition to the new Smart Renewable Energy Program.

* Electronic signature (full name):

Date:

DISCLAIMER: By typing your full name, you are signing this electronically. You agree that your electronic signature is the legal equivalent of your manual signature on this form. Once you transition to the new Smart Renewable Energy program, you will not be able to switch back to your previous program. If you are the electric account holder and you are not the homeowner of the subject PV system with the authority to make decisions concerning the same, please be sure to discuss this with the PV system homeowner for their consideration. By taking any action with respect to the subject rooftop solar / PV system in response to this notice, you hereby represent and warrant to Hawaiian Electric that you have the authority to do so, and further acknowledge that Hawaiian Electric is relying on any such representation and warranty with respect to the action taken concerning the subject PV system.

* Required